Privacy Policy

HF Online is fully committed to protect customer’s privacy when you access our website or place an order through hfshop.com.pk. We also respect your privacy when you connect with our pages in different platforms. It is also important to us to ensure your privacy when you contact us regarding any information or matter.

 

We collect your personal information which includes:

  • Your/Title Name
  • Billing Address
  • Shipping Address/Location
  • Contact Number
  • Email Address
  • Gender
  • Age/Date of Birth

We may also save detail of purchases, transactions, queries etc. of you whether in form of audio, video, chat, email, document where necessary

 

We collect and store personal data from the following sources when you:

  • Create an account by entering information online on our website
  • Express interest about our products and offers.
  • Contact us on phone or text message regarding any matter.
  • Submit any queries by sending email to us.
  • Download our mobile application for any update or purchase.
  • Connect with our social media accounts (Depending upon your social media network, we can also collect information that includes you friend list)
  • Provide such personal information to us voluntarily.

 

If we receive personal information from third party or except above sources, we protect it and use it as described in this policy.

 

We use your personal information for the following purposes:

  • Maintaining our sales record and other internal record keeping.
  • Responding your queries and complaints
  • Processing and fulfilling your orders on the Site
  • Completing and shipping your purchases
  • Communicating and updating you regarding our company policies.
  • Marketing and advertising for our new promotions, sales offers related to our products and services time by time.
  • Providing you targeted advertisement that are relevant to you.
  • Analyzing valuable Feedback as part of your orders and surveys to improve our products and services as per market needs.

 

Additionally, we use our use information with those parties who are affiliated with us in order to their marketing purposes.