Terms and Conditions

You can place orders through checkout, via call/text/whatsapp at
0300-9077745 or you can even inbox us on our facebook fan page https://www.facebook.com/hfshop.com.pk.
You normally get confirmation message and call when your order is booked and processed.


Standard Delivery

• Delivery takes normally within 2-3 working days (For Pakistan). In some rare cases, it can take more than 3 days in delivery of the product.
• Shipping charges are based on weight/volume and destination (Charges are calculated at the time of selecting the product/s).
• The Customer will pay full amount of the parcel before opening it.


Return Policy:

Please use Contact Number: 0300-9077745 for returning the products under the following terms and conditions:

• The customer should inform us or should complaint at hfshop.com.pk in case of receiving the defective/damaged/ incorrect/incomplete/not in accordance with product’s specification at the time of delivery.
• It is the responsibility of customer to return defected product to our office within 3 days after delivery of products. Please note the courier cost of returning the item will be borne by the customer.
• Customer will be facilitated with return service during the course of 5 days after the delivery of product on the availability of desire product. No Shipping Charges will be applied in case of replacing/exchanging the products.
• The product that is being returned by the customer must be returned in the same condition as received by the customer along with purchase invoice. The product should be unutilized which is being returned.
• We have No Refund policy. So, the defected product will be exchanged with same product or your amount will be adjusted by purchasing new product from hfshop.com.pk.
• It is the responsibility of the customer to collect the product by himself or bear shipping cost of product if the product is returned to us in an inadequate condition.
• The products cannot be returned that are not purchased through hfshop.com.pk.
• The product sold will not be returnable if the product will be perfect and in accordance with image and product’s specification.